THE shocking condition of a newbuild has been revealed – showing the property littered with problems.
The worrying video shows an inspector examining the newbuild – and finding a string of problems both inside and outside of the house.
The footage was posted on Instagram by New Home Quality Control, a snagging inspections firm based in Swansea, Wales.
It features surveyor Orlando Murphy checking a new build for defects and poor workmanship.
His latest video shows him pulling out fake weep vents, highlighting loose roof straps and revealing incorrectly fitted cast stone sills in a shoddy new home.
John Cooper, Murphy’s boss, employs 12 surveyors to inspect snags in new-build homes and extensions all over the UK.
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And users were quick to express their shock at the dodgy building work on social media.
One wrote: “Do you report these houses for further repair? It’s unbelievable how poorly they’re being built these days.”
Another commented: “Whatever happened to building control? I mean surely it would be just easier for someone to build a house correctly than have to send someone back to correct or pay out for the corrections.”
The snagging inspector has a loyal social media audience with more than 600,000 loyal followers on TikTok.
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“No one likes to revisit jobs so I just don’t get the mentality.”
What to do if you fall foul of a dodgy builder
- Under the Consumer Rights Act, anyone who enters a contract for goods and services can expect these to be supplied with reasonable care and skill – and this includes builders, plumbers, decorators and electricians.
- It also includes materials, which should be of satisfactory quality, as described and fit for purpose.
- If you’ve fallen victim to a builder, or had a dispute with your contractors, you should firstly collate all evidence you have, including paperwork, photos, videos, messages and bank statements.
- Then, try to resolve the issues directly with the firm, before trying an Alternative Dispute Resolution (ADR) scheme such as mediation or ombudsman services.
- If this doesn’t work, contact your bank to find out whether you can recover any money spent using Section 75 of the Consumer Credit Act (if the job cost between £100 and £30,000, your credit card company is jointly liable if something goes wrong).
- If this doesn’t work, report them to the police on 101.
- While the lines between what is criminal and just bad practice are blurred, a contractor could be done for fraud.
- It is also important to contact Trading Standards. Citizens’ Advice has an online form to help you do this.
- TS will then decide whether to investigate further based on the information you provide and help negotiate a settlement.
- Even if it doesn’t, the details may help if anyone else complains about the same firm.
- It is also possible to take builders to a small claims court if you have been left out of pocket. However, you run the risk of racking up significant costs.
- While most home insurance policies don’t cover building work, it is worth confirming this with your provider.
- And you should also, if possible, find out whether your builder holds liability insurance, which would also help.
A third quipped: “That window frame!! How on earth does that get signed off?”
A final person said: “I wonder if these so called ‘trades people’ go home to their partners and say ‘I’ve had a really good day today babe, you’d be really proud of me’.”
It come after homeowners on a new-build estate said their dream homes have turned into a nightmare.
Andy Toulson, who bought a townhouse on the Elliot Place project in Castleford, said the new-build has “destroyed” his hopes of owning a dream home.
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